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Survey Customer Satisfaction

Customer Identification :

What is your assessment for the requirement: COMERCIAL: QUOTATION RETURN TIME

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: COMERCIAL: QUALITY OF INFORMATION

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: COMERCIAL: PRICE PRACTICES

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: PROGRAM / PLANNING COORDINATION

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: COMPLIANCE WITH PROGRAM DATES

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: TECHNOLOGICAL INNOVATIONS

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: DESIGN: TROUBLESHOOTING AGILITY

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: LOGISTICS: DELIVERY PUNCTUALITY (SUPPLY)

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: QUALITY: PRODUCT QUALITY PERFORMANCE

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: QUALITY: CUSTOMER SERVICE

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: QUALITY: TROUBLESHOOTING AGILITY

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

What is your assessment for the requirement: OTHER REQUIREMENTS

LEMOR

Ruim
Bom

BEST COMPETITOR

Ruim
Bom

COMMENTS

Please rate each item and compare between Lemor and the best competitor!
If item is not applicable, mark 'n/a' on one or both !!